BoostUp

What's the most important aspect of any business growth? It is customer retention. Ensuring your brand’s customer loyalty is essential to rely on you for future purchases, including upsell and renewal opportunities. You can imply the use of sales forecasting techniques to amplify the after-sales process and improve customer loyalty and retention. What does after-sales service mean? If any customer uses your services or products for the first time and wishes to purchase them regularly, then they can be your loyal customers. After purchase, you abide to offer them after-sales services that usually the manufacturers, retailers, or the sellers offer them. In some cases, even third-party customers also provide it. Common reasons for using predictive sales forecasting in after-sales services include understanding account health and account engagement. How can after-sales service help in retaining customers? With the help of sales forecasting methods and tools, businesses can m